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Please read the following carefully

These terms and conditions ("Terms and Conditions") control your use of this website vionlearning.com ("Website"). In these Terms and Conditions, "vionlearning" is referred to as the "Company", "us," or "we."

'You' refers to a user or a paying customer. If you are a company or another person who gives access to company products, you agree to take responsibility in full in case of damages or indemnification that could properly lie against the customer.

The vionlearning website (the 'Site'), the educational services made available through the site and the content (the 'Products') are owned, operated and maintained, as applicable, by vionlearning ('we', 'our', 'us', or the 'Company'). The Site, Products and Content are, collectively, the 'Company Products'.

By (a) using or accessing the Company Products, including, but not limited to downloading or accessing, (b) offering a Course through the Site or through Software; you agree to the terms and conditions set forth in these Terms of Use (the "Terms").

By using this website or its Products and Services, You Agree and Warrant that you have read, understood, and agreed to be Bound by these terms. Company's privacy policy can be found at Privacy Policy. If you do not accept these terms, you must not use - and are not authorized to use - all or any portion of the company's website and its products or services (as defined below).

Please read them carefully before you use the services of this site.
  • You should not use this site in an unlawful manner; you must respect the website terms and conditions and follow the Privacy Policy.

  • Under no situations or circumstances, will the company be liable for any change in the content which it provides on the website through its products and services, including but not limited to any errors, omissions, loss, or damage experienced in connection with the use of exposure, any content made available via our products, services, or various resources such as email, blog etc.

  • Our services are free to any user with access to the Internet. However, we are not responsible for the charges incurred for the usage of hardware, software, or internet services provider fee. Also, the user is fully responsible for the proper functioning of computer hardware and internet access.

  • You will be required to use login credentials for some of the sections on the site and the company reserves the right to block access to our services for any user who does not follow these conditions.

  • We make sure that users get uninterrupted access to our service, but there is no obligation to do so.

  • vionlearning is not responsible and is not obligated for issues in your network or server beyond certain limits.

Website usage guidelines
  • Do not insult, abuse, harass, stalk, threaten, or otherwise infringe the rights of others;

  • Do not publish, post, distribute or disseminate any defamatory, infringing, indecent, offensive or unlawful material or information.

  • Do not upload, install, transfer files which are protected by Intellectual Property Laws or software which affect other computers.

  • It's prohibited to edit HTML source code, reverse engineer or attempt to hack.

  • Do not run Spam services/scripts or anything which could affect the infrastructure, and in turn, the users.

  • Do not communicate spam, advertise, or sell services such as digital downloads, eBooks, or phishing links.

  • You may not copy, distribute, and indulge in plagiarism with website content or user submitted content.

  • Do not use any content which violates any legal, regulatory, Governmental or network operator conditions or codes of practice.

Links and Hyperlinks Terms

This website may have links to other websites. We do not undertake any control on the content of these websites; nor are we responsible for their website content. The sole purpose of the links included are to provide users information. Hence, vionlearning will not be held responsible.

  • You may not mirror or frame the homepage or any other pages of this Site on any other website or webpage.

  • Do not link to vionlearning pages and subpages with spam links/anchor text, which could provide a false impression.

  • This may create misunderstanding for the users.

  • Do not use or include copyrighted or registered trademarks, or Intellectual property images, design or content as a link to vionlearning website.

  • Do not link to pages which support racism, terrorism.

  • Do not link to pages which provide pornographic content and violate human and animal rights.

  • Do not link pages to content which infringes the intellectual property of any third party, person or entity.

  • Do not link pages to content which violates any legal, regulatory, Governmental or network operator conditions or codes of practice.

Copyright and Intellectual Property

We value and respect others intellectual property and expect our users to do the same.

The entire contents of the Site are protected by copyright and trademark laws. The owner of the copyrights and trademarks are vionlearning.com, its affiliates, or other third party licensors. The material on the site, including text, graphics, code and/or software is copyrighted and belongs to vionlearning, therefore you may not duplicate, modify, publish, or reproduce the content in any manner.

vionlearning does not take any responsibility for the content on other sites (except our partners and affiliates), that you may find when searching or accessing vionlearning products or services. The Privacy Policy and Terms of Use of the sites that you visit will administer that material.

vionlearning has all the rights to disable or prohibit access to the users who do not respect and involve in the infringement of vionlearning intellectual property.

You are not allowed to use any of the digital images or logos from the website. In case of copyright issues, there has to be a written consent from the trademark owner.

Claims of Intellectual Property Violations

If you believe that your work has been used without your permission in a way which prompts for copyright infringement. Please provide us with the information given below and we will act on it.

  • The authorized person who will act on behalf of the owner of the copyright, should send a digital or physical signature.

  • A description of the copyrighted work that you claim to be infringing your IP.

  • A description of where and how the material that you claim is infringing is located on the vionlearning website, with enough detail that we may find it on the website.

  • Contact Details - Address, telephone number, and email address.

  • A statement by you, that the information which you provided is accurate and your claim of the copyright or intellectual property is on your owner's behalf

  • You can reach vionlearning to notify your claims of copyright by writing to Help and Support Team.

Transaction Terms

If you believe that your work has been used without your permission in a way which prompts for copyright infringement. Please provide us with the information given below and we will act on it.

  • To make a transaction on vionlearning website, you are bound to pay for that transaction.

  • Please pay close attention to your payment details such as total bill, taxes, shipping costs, and discounts.

  • There are certain products which require additional Terms and Conditions which you have to agree to before you make the purchase.

  • If a delegate has completed the course and is eligible for a certificate, then same shall be delivered to the address provided by the delegate within 30 working days.


No additional or different terms contained in any purchase order, document, transmission or other communication shall be binding upon vionlearning unless agreed to by vionlearning in writing.

Cancellation & Refund Policy

1. Class registrations are not confirmed until payment is received in full. VION reserves the right to cancel registrations if payment is not received within 10 business days of registration submittal, and a minimum of 2 business days prior to the start date of the course.

2. All purchases of training are final and non-refundable.

3. You may either reschedule or select credit toward a future class up to 14 calendar days prior to the start date of the class you are currently registered for. The credit must be used within 6 months of the original course start date.

4. Course enrollment substitutions are acceptable any time up to the course start date, but the VION training coordinator must be notified prior to the class start date.

5. VION reserves the right to cancel any class. If a class is canceled, we will contact students by telephone and email to arrange for training credit. Every effort will be made to reschedule a canceled class or transfer enrollments to a later date.

6. As an important courtesy to students, every attempt will be made to ensure that students are notified at least seven calendar days prior to the start of the first day of class for any course that is canceled.

7. substitutions are allowed up to 48 hours prior to any class start. Contact VION Training via email at least 48 hours in advance of class start to arrange for a substitution. No refunds or rescheduling is permitted if you fail to contact Fortinet Training within the described cancellation policy timeline.

8. No charge shall be made where notice of cancellation is received by VION, at least 10 working days prior to the start date of the course or certification;

9. 50% of the fee will be charged as cancellation charge where notice of the cancellation is received by VION between 5 and 10 working days prior to the start date of the course or certification;

10. 100% fee will be charged as cancellation fee where either no notice of cancellation is received or the same is received less than 5 working days prior to the start date of the course or certification.

11. Please note that the above cancellation policy may not apply where the inability of a student to attend is caused by medical illness. Upon presentation of a medical certificate and at Team VION discretion, the course fee will either be refunded in full or the enrolment commuted to a subsequent course at a date suitable to the student.

12. Limitation of Liability
VION will use its best endeavors to commence and complete all training courses at the times and on the dates advertised. In the event of cancellation of a course for any reason whatsoever, VION liability to students shall be limited to a full refund of the course fee only. VION will not accept liability for any loss consequential or otherwise that may arise from the failure to deliver a course on the scheduled date and time.